A self-identity driven model of electric car adoption and the moderating role of personal values
PELSMACKER P, MOONS I, BARVAROSSA C
Influence of the communication channel on the forms of impoliteness in company-customer interactions
SCHWAB N, ROSIER L
An exploratory study of collinearity effects between antecedents of post- complaint satisfaction
SCHWAB PN,
Providing content knowledge to enhance expectations and emotions in cultural experiences
STEILS N,