France

The cultural aspect in the relationship customer-place: Proposal and test of an integrated model
ABBAS Noama, COVA Véronique

Industrial brand equity and social responsibility influence on business relationship : Analysis in oil and petrochemical industry
ABUAZZAH Haneen

Influence models in B2B online communities
AFENDULIS Emanuela, DECAUDIN Jean-Marc, DIGOUT Jacques

Too much of a good thing: evidence from a field experiment investigating the effects of visual complexity in the context of permission marketing
BASHIRZADEH Yashar

Towards a Holistic Place Branding Model: A Conceptual Model Proposal 
BERRADA Mohamed, AMBROISE Laure, BERBOU Houcine

Pardonner ou se venger ? Le rôle de l’affectif dans le processus psychologique de vengeance du client.
BUI NGUYEN Thao

Evaluating how Owners and CEOs perceive Customer Experience Management: An Exploratory Study across Mexican Companies
CACHO-ELIZONDO Silvia, Rivera Pesquera Martha

The interest of combining emotions in anti-tobacco health messages
COLIN Cécile, Droulers Olivier

Rarity Marketing: Strategy of Limited Series and Unique Pieces in the Luxury Watchmaking Sector
COURVOISIER François

Respective influence of color and congruence in the context of print advertisements
DHOUIB Malek, Droulers Olivier

Agritourism, a proposal to define and position the concept, towards a better territorial development
DURRANDE-MOREAU Agnès

Country of Origin Ecological Image: Dimensions of the Construct and their Impacts on Consumers’ Evaluation of Eco-Products
EL MOUSSAWEL Omar

The French consumer perceptions of ethnic products: the case of Nike Hijab
ELHAJJAR Samer, OUAIDA Fadila

Why do consumers negatively evaluate green advertising?
ELHAJJAR Samer, DEKHILI Sihem

How does the involvement of Client Service Partners in an audit engagement contribute to audit value co-creation?
FONTAINE Richard, KOCHETOVA Natalia

An Approach to Compare Social Media Marketing Intelligence Platforms
GUILLEMETTE Jean-Christophe, BISSON Christophe

Knowledge from customers : a systematic literature review
HAENLEIN Michael, TOMCZYK Przemyslaw

Toward the comprehension of consumers resistance regarding anti-smoking messages
HANNA Thérésa, NAJA Maya

socially responsible consumption: towards modeling the children
HAY Céline, BREE Joël

Lights… Camera… Action! Staging of actors in store
HOëLLARD Emilie

Dynamic Marketing Capabilities
HOOG Philipp, HUESKEN Kira , OBER Jan

TRUE LOVE CONQUERS ALL A Qualitative Study Focusing on the Impact of Perceived Brand Authenticity on Brand Love
HUESKEN Kira , HENKEL Sven

An Empirical Analysis of the Drivers and Moderators of Store Price Image
KASWENGI Joseph

Effects of smartphones uses on tourism experience
LEMOINE Jean-François, SALVADORE Mathieu

Managing the quality of outsourced services: a classification
MAHFOUD Jomana, CANEL DEPITRE Béatrice, TAGHIPOUR Atour

Social Media Analytics with big customer data. Some marketing decision support applications
MOULINS Jean-Louis, CALCIU Michel, SALERNO Francis

The consumer between "greenwashing" and provocative ecological advertising
MOULINS Jean-Louis, FONS Cendrine, HANAN Audrey

Is brand love real?: The nature of brand love and its conceptualization
PALUSUJK Narissara

Digitalization of points of sale or how digital platforms through network effects can revolutionize the customer experience
RABASSA Valérie

Variety-seeking versus loyalty applied to the purchase and consumption of wine
RUSU Claudia-Roxana

Students in transition: perceptions of life autonomy and food practices
SADOUN Lamia, EZAN Pascale, HEMAR-NICOLAS Valérie

Money disorders and social marketing: Comparative analysis of hoarders and compulsive buyers
SALERNO Francis, BERRICHE Amira, CRIE Dominique

Antecedents, manifestations and effects of the Desired Aging Well and its influence on the consumption of senior people.
SENGES Eloise

Antecedents and consequences of online consumer learning.
STEILS Nadia

The ecological signal effect on the brand equity perception
THEVENIN Virginie, DE BARNIER Virginie