Charitable giving: between identity construct and propensity to trust.
BEN JEMIA Wiem, FRIKHA Azza
Differential impact of franchisee’s entrepreneurial orientation dimensions on their performance. Evidence from France.
COLLA-DUVERNE Enrico, RUIZ-MOLINA Eugenia, DE GERY Catherine, DEPARIS Martine, LEMMET Laurence, SCHULTZ Maryline
Complaining behavior and satisfaction: customer's effort score shuffle the cards.
DE PECHPEYROU Pauline, NICHOLSON Patrick, LAKAD Noria
Impact of perceived benefits of loyalty programs on company loyalty: the mediating role of program loyalty.
IDIR Brahim
Umbrella brands, variety seeking and brand loyalty
RUSU Claudia-Roxana, TRINQUECOSTE Jean-Francois, MANIS Kerry , DULAN Dale
Can we compare visit frequencies among Japanese coffee shops?
WAKUTA Ryuji