Charitable giving: between identity construct and propensity to trust.
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Differential impact of franchisee’s entrepreneurial orientation dimensions on their performance. Evidence from France.
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Complaining behavior and satisfaction: customer's effort score shuffle the cards.
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Impact of perceived benefits of loyalty programs on company loyalty: the mediating role of program loyalty.
IDIR Brahim

Umbrella brands, variety seeking and brand loyalty
RUSU Claudia-Roxana, TRINQUECOSTE Jean-Francois, MANIS Kerry , DULAN Dale

Can we compare visit frequencies among Japanese coffee shops?
WAKUTA Ryuji