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Retailing and E-Commerce

Do emotions matter in online shopping?
BOUHLAL Hind, BELHSEN Nouredine

FRANCHISEE EXCLUSION FROM E-COMMERCE AND THE CASE FOR REFORMING THE EU BLOCK EXEMPTION REGULATION
MANARESI Angelo, ROVERSIMONACO Maria

Digital Clienteling for Omnichannel Retailing: The role of Japan’s Distinctive Staff Styling in the Apparel Industry
QIN Xiaohong, HOTTA Satoshi, KIKUCHI Kazuo

Testing Nudging Strategies within Conversational Agents: Promoting Sustainable Shipping Choices Through Different Types of Nudges
RUGER , GHAHERI Negin, JANSSEN Ulrike, MERRES Sandrine, SCHLEGEL Vanessa, SCHUBERT, Lukas, WERNER Friederike