Do emotions matter in online shopping?
BOUHLAL Hind, BELHSEN Nouredine

FRANCHISEE EXCLUSION FROM E-COMMERCE AND THE CASE FOR REFORMING THE EU BLOCK EXEMPTION REGULATION
MANARESI Angelo, ROVERSIMONACO Maria

Digital Clienteling for Omnichannel Retailing: The role of Japan’s Distinctive Staff Styling in the Apparel Industry
QIN Xiaohong, HOTTA Satoshi, KIKUCHI Kazuo

Testing Nudging Strategies within Conversational Agents: Promoting Sustainable Shipping Choices Through Different Types of Nudges
RUGER , GHAHERI Negin, JANSSEN Ulrike, MERRES Sandrine, SCHLEGEL Vanessa, SCHUBERT, Lukas, WERNER Friederike

Coupons in Motion: Time, Categories, and Consumer Purchase Dynamics
SADAT MOSTAFAVI Shiva, LA RAGIONE Giuseppe, MAVROMMATIS Alexis , STAKHOVYCH Stanislav , TORRECILLA GUMBAU Carles

Online grocery shopping adds value to households with children: Insights from a qualitative study
STENIUS Minna , ERIKSSON Niklas , HAGSTRöM Raisamiina